![]() We will do our best to describe / picture the damage. ![]() Call if you have questions.ĭamaged: These items have known damage. We highly suggest you preview open box items during our preview hours. Open Box items may not be returned, sold as is. Please use inspection time to preview and test before you bid. Open box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. You may test your item before you leave, if it does not work, you may return it for full refund BEFORE you leave the pick up location. Item is complete enough to run / work as neededīox may be damaged, however, internal contents are functional They may, or may not be in the original box. No refunds after leaving pick up location, contact manager right away.Īppears New:Item appears to be in new condition, not used. Being “new”, we have not checked for function / internal damage. We stand behind the listing as described. 4 Levels of Productįactory Sealed: New in box, never used, original product, in original box. If you show up with out appointment, you will be required to get on your cell phone, and schedule next available time, it may be 2-3 hours later, so please do it before you get there. Please show up during our load out times. So please don't be mad at us if you pay $1 for an item and then don't show up and have to pay $15 to get your item. ![]() IF YOU FAIL TO SCHEDULE A TIME DURING THE TIME LISTED, THERE WILL BE A $15 RESCHEDULE FEE - Our system will not allow random scheduling / days. THIS GOES FOR ALL BUYERS - SORRY NO EXCEPTIONS, NONE. If you don't schedule, you won't be able to pick up. Select a time, and then be there during that time. After you get your invoice, at the top of your invoice screen, you will see a scheduler for pick up. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.We have gone to an online scheduled pick up only. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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